At CarerConnect, we are committed to protecting the privacy and personal information of our users in accordance with applicable data protection laws, rules, and regulations in the United Kingdom. This Data Protection Policy outlines how we collect, use, store, and protect personal information obtained through the use of our website.
1.0 Data Controller
1.1 CarerConnect.co.uk is the data controller responsible for the processing of personal information collected through the website.
2.0 Information We Collect
2.1 Personal Information: We may collect personal information from healthcare professionals and users of the CarerConnect.co.uk website. This may include:
- Contact information: Name, email address, phone number, and postal address.
- Professional information: Qualifications, certifications, licenses, and employment history.
- Profile information: Profile picture, description, and other information provided by healthcare professionals.
- User preferences: Search criteria, preferences, and feedback.
2.2 Usage Information: We may also collect non-personal information about your use of the website, such as IP address, browser type, device information, and usage statistics. This information is collected using cookies and similar technologies.
3.0 Purpose and Legal Basis of Processing
3.1 We process personal information for the following purposes:
- Facilitating connections between healthcare professionals and users.
- Managing and maintaining user accounts.
- Responding to inquiries and providing support.
- Improving and customizing our website and services.
- Complying with legal obligations.
3.2 The legal basis for processing personal information includes:
Consent: For processing personal information based on user consent, such as receiving promotional communications.
Contractual necessity: For processing the personal information necessary for the performance of a contract or to take steps at the request of the user prior to entering into a contract.
Legitimate interests: For processing personal information based on our legitimate interests, provided that such processing is not overridden by the individual’s rights and interests.
4.0 Data Retention
4.1 We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory retention periods. We will securely delete or anonymize personal information when it is no longer needed.
5.0 Data Sharing and Disclosure
5.1 We may share personal information with third-party service providers who assist us in operating the website and providing our services. These providers are contractually bound to process personal information only as instructed by us and in compliance with applicable data protection laws.
5.2 We may also disclose personal information if required by law, regulation, legal process, or government request, or to protect our rights, property, and safety, or the rights, property, and safety of others.
6.0 Data Security
6.1 We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
7.0 User Rights
7.1 Users have certain rights regarding their personal information under applicable data protection laws.
These rights may include:
- The right to access, correct, update, or delete personal information.
- The right to restrict or object to the processing of personal information.
- The right to withdraw consent (where applicable).
- The right to data portability.
- The right to lodge a complaint with a supervisory authority.
7.2 To exercise any of these rights or for any inquiries or concerns regarding the processing of personal information, users may contact us using the information provided below.
8.0 Third-Party Links
8.1 The website may contain links to third-party websites or services. This Data Protection Policy applies only to CarerConnect. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites.
9.0 Updates to the Data Protection Policy
9.1 We may update or modify this Data Protection Policy from time to time. We will notify users of any material changes by posting the updated policy on the website or by other means. Users are encouraged to review this policy periodically.
10.0 Contact Us
10.1 For any questions, concerns, or requests regarding the processing of personal information or this Data Protection Policy, please contact us at firstname.lastname@example.org.
By using CarerConnect, you acknowledge that you have read, understood, and agree to the terms of this Data Protection Policy. If you do not agree with this policy, you should not use the website.