Privacy Policy

Privacy Policy for

This Privacy Policy describes how CarerConnect (managed by Carer Connect Limited) (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained from users (“you” or “your”) of the website (the “Website”). We are committed to protecting your privacy and complying with applicable data protection laws, rules, and regulations in the United Kingdom.

1.0 Information We Collect
1.1 Personal Information:
We may collect personal information from you when you voluntarily provide it to us through the Website. This may include your name, email address, contact information, professional qualifications, and any other information you choose to provide.

1.2 Usage Information: We may collect non-personal information about your use of the Website, such as your IP address, browser type, operating system, and the pages you visit. We may use cookies and similar technologies to collect this information.

2.0 Use of Information
2.1 We use the personal information you provide to us to:

  • Enable you to create and manage your healthcare professional profile;
  • Connect you with users who are searching for healthcare professionals;
  • Facilitate communication between you and users;
  • Improve and customize the Website’s functionality and user experience;
  • Respond to your inquiries and provide customer support;
  • Send you administrative and promotional emails related to the Website; and
  • Comply with legal obligations and enforce our rights.

2.2 We may use non-personal information for statistical purposes, to analyze trends, administer the Website, and gather demographic information.

3.0 Disclosure of Information
3.1 We may disclose your personal information in the following circumstances:

  • To users who are searching for healthcare professionals and are interested in connecting with you;
  • To facilitate communication between you and users;
  • To trusted third-party service providers who assist us in operating the Website and providing services to you (such as hosting, analytics, and email delivery);
  • When required by law, regulation, legal process, or government request;
  • To protect our rights, property, and safety, and the rights, property, and safety of others; and
  • With your consent.

3.2 We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.0 Data Retention
4.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5.0 Security
5.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6.0 Your Rights
6.1 You have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information provided below.

7.0 Third-Party Links
7.1 The Website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

8.0 Children’s Privacy
8.1 The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the information provided below.

9.0 Changes to the Privacy Policy
9.1 We may update or modify this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the revised Privacy Policy on the Website or by other means prior to the changes taking effect. Your continued use of the Website following the posting of any changes constitutes your acceptance of such changes.

10.0 Contact Us
10.1 If you have any questions or concerns about this Privacy Policy or our privacy practices, please email us at

By using, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you should not use the Website.